Refund Policy
At Hearty Fork, we take pride in preparing fresh, made-to-order meals with care. Because our products are perishable and prepared specifically for your order, we have the following refund and cancellation policy:
🕒 Order Cancellations
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Cancellations must be made at least 48 hours before your scheduled delivery or pickup time to receive a full refund.
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Orders canceled within 24–48 hours of delivery may be eligible for a 50% refund.
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Cancellations made less than 24 hours before delivery are non-refundable, as ingredients and labor have already been committed.
❌ Refunds & Issues
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If there’s a problem with your order (missing items, incorrect dish, etc.), please contact us within 12 hours of delivery.
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We’ll do our best to make it right, which may include a partial refund, credit, or a replacement item, depending on the issue.
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Because our meals are perishable, we cannot accept returns.
📞 Contact Us
For cancellations or concerns, please reach out via phone or email as soon as possible:
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📞 (720)275-1443